On the mkii, you turn the key all the way and hold it for a few seconds to light the glowplugs. You'll notice when you release it, it springs back a quarter turn to the run position. Mine normally only takes a couple seconds for the glowplugs to work. Then push the start button and you should be good.
You did mention that the batteries test well at 13 volts? These are lead acid / AGM type batteries? Is there a battery charging running when you're testing them? 13V is a little higher than I would expect unless there is a charger on them. If so, you should take the chargers off and wait an hour or so and test again.
Rob
You did mention that the batteries test well at 13 volts? These are lead acid / AGM type batteries? Is there a battery charging running when you're testing them? 13V is a little higher than I would expect unless there is a charger on them. If so, you should take the chargers off and wait an hour or so and test again.
Rob