Garhauer vang repair

[Ken Heyman]

Earlier this year I returned  my "upper vang tube" to Garhauer for a repair as the block stainless cheeks were bent due to rotational forces on the boom(corrected by Catalina in later boats). Initially they were going to simply "straighten them out". I had discussed this with Marc Garhauer at the Chicago boat show. As it turned out they sent me a completely new tube  at the same  cost.
These guys(I usually talk to Marc) have always been remarkably customer oriented and responsive over the years . It's a family owned business that  seems always go the extra distance. When questions  arise there seems to be no limit to the time they will spend  "educating" me over the phone.
The pricing is always reasonable and in fact considering the great service I think I'd be willing to pay a little more- all else equal. In an environment, of all too often, faceless Internet transactions, they are a reminder of quality personalized service.
Ken

[Ken Juul]

I second Ken's comment